Legal Notice

 Legal Name: SIROCCO STORES LTD

Company Registration Number: HE340992

Company Address: Antiopis 1, 6058, Larnaca Cypurs

Email: info@sirocco.com.cy

Telephone: +357-24000002

Terms & Agreements

Welcome to SIROCCO STORES LTD’s Terms & Agreement Section! Like any other company, we must supply full Terms & Conditions to protect our customers as well as our company. Below you will find detailed legal terms and agreements of our service.

This Agreement (the “Agreement”) is a legal agreement between you and SIROCCO STORES LTD (“SIROCCO” or “www.sirocco.com.cy” or “Company”) that states the terms and conditions under which you may receive the SIROCCO STORES LTD service and use www.sirocco.com.cy. If you use the SIROCCO STORES LTD service or www.sirocco.com.cy, you agree to these terms and conditions and we follow all the rules and regulations of the Republic of Cyprus according to our online services.

  1. SIROCCO STORES LTD Delivery Website.

The SIROCCO STORES LTD service is a transaction, information and communication service available to authorized users (“customers”) who access www.sirocco.com.cy. SIROCCO STORES LTD currently provides an online shopping and delivery service for clothing products, footwear products and accessories. SIROCCO STORES LTD may in the future provide additional shopping and related services.

  1. Accuracy of information.Neither the Company nor any of its data providers or affiliates make any warranties expressed or implied, as to the accuracy, adequacy, quality or fitness for any particular purpose of the information or the services for a particular purpose or use and all such warranties are expressly excluded to the fullest extent that such warranties may be excluded by law. The services and the information provided by The Company, is only for your general information and use and are not intended to address your particular requirements. In particular, the services and information do not constitute any form of advice or recommendation by The Company and are not intended to be relied upon by users in making (or refraining to make) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the Company is at your sole risk and responsibility. You are responsible for validating the integrity of any information received over the internet. In addition, any information posted on The Company by users has not been issued or approved by The Company.
  1. E-commerce – Web site transactions. You may use the website to purchase the products or services from our suppliers or from us. Any such transaction is completed under the terms of the supplier’s business, our Company does not bear any responsibility for such transactions.
  1. Your Member Account.

You agree to provide SIROCCO STORES LTD with accurate and complete information as required by registration for the SIROCCO STORES LTD service (“Customer Registration Data”), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify SIROCCO STORES LTD of any change in your Customer Registration Data. Upon registration, you will be issued a customer identification number and password allowing you access to the SIROCCO STORES LTD service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify SIROCCO STORES LTD immediately of any unauthorized use of your password or your account. You will remain liable for any use of the SIROCCO STORES LTD Service until you notify SIROCCO STORES LTD of the unauthorized use. From the time you become a member of our website, you will be able to search and review your previous orders as well as check the progress of your current order. After the payment of your order, you will receive a confirmation email with all the details of your order including item prices, quantity, delivery charges if any and all other information concerning your order.

  1. Property Rights – www.sirocco.com.cy and SIROCCO STORES LTD.
  1. Copyright: All content on www.sirocco.com.cy including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of SIROCCO STORES LTD. ALL RIGHTS RESERVED, or its content providers. SIROCCO STORES LTD authorizes you to view, electronically copy and to print in hard copy portions of www.sirocco.com.cy for the sole purpose of placing an order with SIROCCO STORES LTD, for your personal, non-commercial use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on www.sirocco.com.cy, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purpose, without the prior written permission of SIROCCO STORES LTD is strictly prohibited. SIROCCO STORES LTD reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from SIROCCO STORES LTD. If you require any further information on permitted use, or a license to republish any material, email us at If you are granted a license to reproduce material you will be required to follow some simple guidelines about the way the information is displayed. An acknowledgement of the source must be included whenever The Company copyright material is copied or published.
  2. Trademarks: All SIROCCO STORES LTD logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of SIROCCO STORES LTD or otherwise proprietary to SIROCCO STORES LTD and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on www.sirocco.com.cy are the property of their respective owners.
  1. Fees, Payment and Access

You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your password or I.D. number, including your family, friends or other customers. Fees and charges will be assessed in accordance with the then current SIROCCO STORES LTD fee schedule which can be accessed online. If you fail to pay any fees or charges when due under the SIROCCO STORES LTD fee schedule (which includes electronic payment rejection, redelivery or restocking fees, or damages arising from fraudulent use), SIROCCO STORES LTD may refuse to deliver your order until you settle your payments. You shall be responsible and liable for any fees, including attorneys’ fees and collection costs, that SIROCCO STORES LTD may incur in its efforts to collect any unpaid balances from you. SIROCCO STORES LTD reserves the right to establish a credit limit for your account. Your right to use the SIROCCO STORES LTD service is also subject to limits established by your credit card issuer.

  1. Unauthorized or Fraudulent Use.

SIROCCO STORES LTD does not offer the SIROCCO STORES LTD Service to children. By registering for the SIROCCO STORES LTD Service, you warrant that you are at least 18 years old. If you are under 18, you may use the SIROCCO STORES LTD Service only with the involvement of a parent or guardian. From time to time, SIROCCO STORES LTD may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use and SIROCCO STORES LTD reserves the right to charge you an amount equal to such damages.

  1. Changes in Agreement, Fee Schedule or SIROCCO STORES LTD Service.

SIROCCO STORES LTD may at any time change any of the terms of this Agreement or the SIROCCO STORES LTD fee schedule including, but not limited to, the amount of, or basis for determining, any fees or charges for the SIROCCO STORES LTD service. If SIROCCO STORES LTD makes material changes to this Agreement or changes to the SIROCCO STORES LTD fee schedule, SIROCCO STORES LTD will provide notice to you in a manner provided in this Agreement. Your use of the SIROCCO STORES LTD service after any such change will be conclusively deemed acceptance of such change. SIROCCO STORES LTD may discontinue or revise any or all aspects of the SIROCCO STORES LTD service without prior notice to you. Price and availability of products are also subject to change without notice. If any change is unacceptable to you, you may cancel your SIROCCO STORES LTD Service and terminate this Agreement.

  1. Termination.

SIROCCO STORES LTD may suspend or terminate your access to the SIROCCO STORES LTD service at any time for any reason with or without notice to you. You may terminate your SIROCCO STORES LTD service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day the notice is received or such later date specified in the notice. If you terminate your SIROCCO STORES LTD Service for any reason, you will not be entitled to a refund of any fees. SIROCCO STORES LTD reserves the right to collect fees and charges incurred before you cancel your SIROCCO STORES LTD Service. In addition, you are responsible for any charges incurred to third-party vendors or content providers prior to your cancellation.

  1. Limitation of Liability and Disclaimer of Warranty.

YOUR USE OF THE SIROCCO STORES LTD, WWW.SIROCCO.COM.CY AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK. THE SIROCCO STORES LTD, WWW.SIROCCO.COM.CY AND ITS CONTENTS ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, SIROCCO STORES LTD DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES, AND WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SIROCCO STORES LTD DOES NOT WARRANT THAT THE FUNCTIONS PROVIDED BY WWW.SIROCCO.COM.CY WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT WWW.SIROCCO.COM.CY OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

NEITHER SIROCCO STORES LTD NOR ANY OF ITS DIRECTORS, EMPLOYEES, INVESTORS AGENTS, LICENSORS OR MERCHANTS (COLLECTIVELY, ITS “ASSOCIATES”) SHALL BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SIROCCO STORES LTD, WWW.SIROCCO.COM.CY, THE INTERNET OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR RELATIONSHIP WITH SIROCCO STORES LTD. SIROCCO STORES LTD LIABILITY IS LIMITED TO CREDITING YOUR ACCOUNT FOR PRODUCTS SOLD BY SIROCCO STORES LTD AND RETURNED BY YOU. BECAUSE JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS WARRANTIES AND LIABILITY ARE LIMITED TO THE GREATEST EXTENT PERMITTED BY CYPRUS LAW.

The material on www.sirocco.com.cy is provided for lawful purposes only. SIROCCO STORES LTD controls and operates www.sirocco.com.cy from its headquarters in Nicosia, Cyprus and makes no representation that these materials are appropriate or available for use in other locations. If you use www.sirocco.com.cy from other locations, you are responsible for compliance with applicable local laws.

  1. Indemnification.

You agree to defend, indemnify and hold SIROCCO STORES LTD and its Associates harmless from any claims and expenses, including attorney’s fees, arising in connection with a violation of this Agreement by you or through use of your account.

You irrevocably indemnify The Company and its data providers and affiliates from and against any and all losses, damages and costs suffered or incurred by The Company, or any data providers or affiliates of whatsoever nature arising out of or in connection with your use, provision or distribution of information or any part or the Site or any part or otherwise howsoever arising in relation to any breach of these terms and conditions by you.

  1. Legal and Miscellaneous
  1. This Agreement states your entire agreement with SIROCCO STORES LTD regarding the use of the SIROCCO STORES LTD Service and www.sirocco.com.cy. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention of the parties, and the remainder of this Agreement shall remain in full force and effect
  2. The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.
  3. This Agreement shall be governed by the laws of the Republic of Cyprus without regard to its conflict of laws rules. You expressly agree that exclusive jurisdiction for any claim or dispute with SIROCCO STORES LTD or its Associates or relating in any way to your use of the SIROCCO STORES LTD or www.sirocco.com.cy resides in the courts of Cyprus, and you further consent and agree to personal jurisdiction by the republic and courts sitting in the republic of Cyprus in connection with any such dispute.
  4. Any cause of action by you must be instituted within one year after the claim or cause of action has arisen, or be barred.
  5. Sections 7 and 8 of this Agreement are for the benefit of SIROCCO STORES LTD and its Associates, and each shall have the right to assert and enforce the provisions directly on their own behalf. Sections 7 and 8 of this Agreement and all obligations and restrictions placed upon you or your permitted users by this Agreement shall survive termination of your SIROCCO STORES LTD service.
  1. Hypertext links

The Company provides hypertext links to sites on the Internet which are operated by other people. Using an external hypertext link means that you are leaving the Site and The Company therefore takes no responsibility for and gives no warranties, guarantees or representations in respect of linked sites.

  1. Advertising and sponsorship

Parts of the Site contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with all legal and regulatory requirements and does not contain any material which is objectionable including, without limit, information which is defamatory, obscene, threatening or untrue. The Company will not be responsible for any such material or any error or inaccuracy in advertising material.

  1. Information posted by you

You may place information on the Site or make it available to other users by email only where and as permitted by The Company from time to time. The Company does not monitor, approve, endorse or exert editorial control over information posted by users and does not therefore accept responsibility for or make any warranties in connection with or recommend that you or any third party rely on such information. You agree to not post (or transmit) (i) any information which is objectionable including, without limit, information which is defamatory, obscene, threatening, untrue or in breach of any applicable laws, rules, regulations or market conventions, (ii) any information which is in breach of any person’s rights (including without limit, copyright and confidentiality), (iii) any information or software which contains a virus, cancel bot, Trojan horse, worm or is otherwise harmful or (iv) any information which (in The Company opinion) constitutes advertising. The Company reserves the right to remove any such information from the services without warning and to inform and give assistance to the relevant bodies in respect of any transgressions. The Company accepts no responsibility for and gives no warranties in connection with any information posted on its site by its users. The Company recommends that you do not rely on such information. By placing a posting on the Site or making available to other users any information you hereby grant to The Company a worldwide non-exclusive license to use copy, distribute, publish and transmit such information in any manner which The Company wishes (including, without limit, archiving and making available such information as part of the Site).

  1. Notices

SIROCCO STORES LTD may give notice to you of a change in this Agreement, a change in the SIROCCO STORES LTD Fee Schedule, and any other matter by general posting on www.sirocco.com.cy, by electronic mail. You may give notice to SIROCCO STORES LTD by telephone +357-24000002 or by electronic mail (visit Contact Us on www.sirocco.com.cy).

15. Cancellations & Returns

You have the option to cancel your order if it is not yet dispatched.

All you need to do is login to your account and go to MY ACCOUNT > MY ORDERS. 

RETURNS:

In case you have already received your goods, you can return them to us within 14 days from delivery date. The product must be returned to us unopened with any seals, labels and packaging intact. Once it passes our internal quality control we will be able to issue a full or partial refund, credit note for the price you paid or a discount for your next order.

This means a visual inspection and not a product trial.

Alternatively, you can return the goods in-stores and exchange them with other items or sizes.

 Returns Delivery Address:

SIROCCO STORES LIMITED

Agiou Athanasiou Avenue 29

4102, Limassol

Cyprus

As soon as we receive the package we will send you a relevant email. The refund will be processed within 14 working days from the date we received the package depending on the payment mode.

For your protection, we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. Please package the relevant item securely in at least the packaging it was received, fill the return form and enclose it in the package and send it to us with a copy of your invoice.

Please note: we can only accept the return of opened items if they are faulty.

POLICY:

Goods are offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract.

Prices and manufacturers specifications are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract.

Claims for damaged goods must notify within 24 hours of receipt, please inspect goods immediately. 

For suitability of goods please contact the manufacturer.

Orders delivered may be subject to a delivery charge, click here to see Shipping Policy

Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.

The cardholders name and address and delivery address must be the same for the 1st order.

The company policy is to dispatch goods within 48 hours of receiving your order, however this can vary subject to availability of stock. Times quoted are made in good faith, but shall not be binding. SIROCCO STORES LIMITED cannot accept responsibility for transport delays causing late delivery.

Late delivery does not entitle you to refuse or cancel the order.

The user will indemnify SIROCCO STORES LIMITED against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.

  • Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site SIROCCO STORES LIMITED does not warrant the accuracy of the information contained herein. Further, SIROCCO STORES LIMITED or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, SIROCCO STORES LIMITED or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users access to any other providers, operators, organizations or persons referred to directly or indirectly within this website.
  • All items are guaranteed according to manufacturer’s warranty.

EXCEPTIONS:

For hygiene purposes the company is unable to perform exchanges or accept returns of lingerie products including underwears, socks, stockings, bras and the swimwear collection.

In the event that shipping charges of the item you wish to return were covered by the customer, the shipping charges are non – refundable by the company

The company is unable to perform exchanges or accept returns of beauty products and fashion jewelry.

If you have any questions about this agreement, please email us at info@sirocco.com.cy.